Tenant Obligations and Permitted Payments

The asking rent does not include charges that may be payable before and/or during the duration of the tenancy, therefore you may be required to make one or more of the following permitted payments:

  • A holding deposit of 1 week's rent [1]
  • A damage deposit of 5 weeks' rent
  • A payment of up to £50 including VAT to alter the tenancy agreement, when requested by a tenant, or reasonable costs incurred if higher
  • Payments associated with early termination of the tenancy when requested by the tenant [2]
  • Payments to service providers in respect of utilities, communication services, TV licence and council tax
  • Payments to replace lost keys or other security devices [3]
  • Other payments, permitted under appropriate legislation, including damages.

[1] Holding Deposit

If you find a property that you wish to apply for we will request a holding deposit of one week’s rent (this is calculated by multiplying the monthly rent by twelve and dividing by fifty-two). 

The purpose of this holding deposit is to show goodwill between the landlord and you and to show that both of you are committed to agreeing on a tenancy.

As part of this goodwill the landlord agrees that the property will be taken off the market while your application is being processed.

The holding deposit will always be refunded to you unless:

  • The landlord accepts you as a tenant and you both agree that the money is to be used to put towards the first month’s rent or damage deposit
  • You provide us with false or misleading information regarding your circumstances, including, but not limited to, the information we need for reference purposes
  • You fail the Right to Rent check
  • You fail to assist and co-operate in the process which results in the ‘deadline for agreement’ (14 days) being missed
  • You withdraw your offer to take the property

[2] Early Termination

If you apply to leave your contract early, you will be liable for the landlord’s reasonable costs associated with re-letting the property. This includes the costs of remarketing the property to find new tenants, a new tenancy agreement and a new inventory. You will also remain liable for the rent and utilities including council tax and water up until and including the day before the start of the new tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

[3] Lost Keys

Tenants are liable for the actual cost of replacing any keys, fobs, security devices or associated items that have been lost, damaged or broken. If the loss results in the locks needing to be changed, the actual costs of a locksmith call-out, new lock and replacement keys for the tenant, landlord and any other persons requiring keys will be charged to the tenant. 

Portfolio Properties
Suite A, Hinksey Court
West Way
Oxford OX2 9JU

01865 242634

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