Tenants Information

Further information regarding your tenancy.

The asking rent does not include charges that may be payable before and/or during the duration of the tenancy, therefore you may be required to make one or more of the following permitted payments:

  • A holding deposit (up to 1 week’s rent)
  • A tenancy deposit of 5 weeks’ rent
  • A payment of up to £50 inc VAT to alter the tenancy agreement, when requested by a tenant, or reasonable costs incurred if higher
  • Payments associated with early termination of the tenancy when requested by the tenant
  • Payments associated with the loss of keys or any security devices
  • Payments to service providers in respect of utilities, communication services, TV licence and council tax
  • Other payments, permitted under appropriate legislation, including damages.

Portfolio Properties is a member of The Property Ombudsman Limited, which is a redress scheme and PropertyMark with Client Money Protection.